Bank is Liable to Compensate If It Fails to Establish That Customer Negligently Shared Password, OTP, MPIN, Card Number Resulting into Fraudulent Transaction: Gauhati HC

Recently, the Gauhati HC ruled that, if a customer discloses sensitive information resulting in a fraudulent transaction, Bank cannot be held liable for loss, if any suffered by the customer. The bench of Justice Suman Shyam was dealing with the petition challenging the order issued by the Ombudsman, Reserve Bank of India, Guwahati, rejecting the

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