In a landmark decision, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, has ruled against Nykaa E-Retail Pvt. Ltd. for deficiency in service and unfair trade practices. The case, filed by Diksha Negi (Consumer Complaint No. CC/474/2023), revolved around the non-delivery of skincare products ordered online and the subsequent delay in refunding the payment. Case
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