The National Consumer Disputes Redressal Commission (NCDRC) has held that delay in furnishing complete insurance policy documents and primary coverage details to the insured party, without any reasonable justification, constitutes a deficiency in service. The ruling came in a dispute between New India Assurance Co. Ltd. and M/s Abhishek Cold Storage Pvt. Ltd., where the
Delay in Providing Complete Policy and Primary Coverage Documents Without Reason Amounts to Deficiency in Service: NCDRC
