Consumer Court Fines MakeMyTrip, OYO to pay ₹42k to customer for last-minute cancellation of Goa hotel booking

In a recent landmark decision, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, ruled in favor of a consumer, Mr. Vineet Marwaha, in a case against Make My Trip (India) Pvt. Ltd. and The Essence Retreat (OYO 18325). The decision, handed down on October 30, 2023, highlights the importance of transparency and fair practices in

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