Samsung India Found Guilty for Faulty Refrigerator, Ordered to Compensate Consumer for Deficient Service

In a significant ruling by the Consumer Disputes Redressal Forum in Ernakulam, a final judgment was issued on October 5, 2023, in the Complaint Case. Dr. Thirumeny M.J, the complainant, sought redressal against Samsung India Electronics Pvt Ltd for persistent defects in a refrigerator purchased in 2018. Background: Dr. Thirumeny’s complaint detailed multiple issues with

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