Consumer Court Holds Samsung Liable of Unfair Trade Practices for Failure to Provide Spare Parts of its Products in the Market and indirectly Coercing the Customers to Buy New Products instead of Repairing the Existing Products

In a significant consumer protection case, the District Consumer Disputes Redressal Commission Ernakulam of Shri. D.B. Binu, President and Shri. V. Ramachandran and Smt.Sreevidhia. T.N, Members has ruled against Samsung India Electronics Pvt Ltd, following a complaint filed by a retired Indian Naval Officer. The order, pronounced on the 30th day of October 2023, highlights

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