Consumer Commission Fines Amazon ₹40,000 for Deficiency in Service Over Non-Delivery of Rakhi

The District Consumer Disputes Redressal Commission, Mumbai Suburban, has held Amazon and its seller services arm guilty of deficiency in service and unfair trade practices for failing to deliver a Rakhi ordered online. The Commission directed payment of ₹30,000 as compensation and ₹10,000 as litigation costs to the complainant. Background:Complainant Sheetal Kanakia filed a consumer

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