Simply receiving calls from a landline does not make one a consumer: NCDRC

The National Consumer Disputes Redressal Commission, on 19th March 2021, decided in a revision petition filed before it. Background: The genesis of the issue took root when the complainant, Ajay Kumar Swami took a landline connection installed in his father’s residence from BSNL, Uttarakhand. However, the landline did not function properly and there was a

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