NCDRC Directs Lufthansa Airlines and British Airways To Jointly Pay Rs 50 Lakhs As Compensation To An Elderly Woman

The National Consumer Disputes Redressal  Commission (NCDRC) has ordered British Airways and Lufthansa airlines to jointly pay Rs 50 lakh as compensation to a senior woman passenger for the harrowing experience she had when she was unilaterally rerouted by these airlines. These airline’s rerouted her without first checking if she had a valid transit visa

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