NCDRC Directs ITC Maurya to Pay Rs 2 Crores to a Model whose hair was damaged during a salon visit

The National Consumer Dispute Redressal Commission (NCDRC) has ruled that a bad hair treatment/haircut that triggers mental trauma and jeopardizes a person’s career will amount to negligence by the salon. In this case, Bench awarded a Rs 2 crore compensation to a woman who received sub-par service at a salon located at a five-star hotel

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