Consumer Court Holds Redbus and HRTC Liable for Unannounced Route Change and Directs Refund and Compensation

In a significant ruling by the District Consumer Disputes Redressal Commission in Shimla, Himachal Pradesh, Shaurya Vir Singh Pathania emerged victorious in his complaint against Himachal Road Transport Commission Corporation (OP No.1) and Redbus India Private Limited (OP No.2). The case, filed under the Consumer Protection Act, showcased a clear instance of deficiency in service

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