Consumer Court Holds MakeMyTrip Liable For Failure To Refund Unfinished Transaction Amount

In a recent ruling by the IV Addl District Consumer Disputes Redressal Commission in Bangalore, Ms. Anita Kachroo emerged victorious in her legal battle against MakeMyTrip (India) Pvt. Ltd. The consumer lodged a complaint under Section 35 of the Consumer Protection Act, 2019, alleging a deficiency of service by the popular travel agency. Ms. Kachroo,

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