Consumer Court Holds Amazon Liable For Delivering Wrong Product and Failing to Return

In a consumer victory, the District Consumer Disputes Redressal Commission in Hyderabad ruled in favor of Dr. Ponna Srinivas in Consumer Case No. 100 of 2023 against Amazon Hyderabad and Appario Retail Private Limited. The case, filed under Section 35 of the Consumer Protection Act, 2019, highlighted deficiencies in service and unfair trade practices by

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