Airline is Bound To Compensate Passenger for the Loss of Luggage, Valuables, and Mental Anguish

After a passenger lost seven bags on a flight from Frankfurt to London, the Delhi State Consumer Disputes Redressal Commission (DSCDRC) found Lufthansa Airlines guilty of negligence in providing services. The bench of Justice Sangita Dhingra Sehgal (President), Ms. Pinki, Member (Judicial), and Mr. J.P. Agrawal (General) upheld the District Forum’s findings to compensate for

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