In a significant verdict delineating the contours of consumer law, the Supreme Court of India has ruled that a person who has no contractual relationship with a service provider cannot invoke the Consumer Protection Act, even if indirectly affected. The bench comprising Justice Ahsanuddin Amanullah and Justice Sudhanshu Dhulia delivered the judgment in M/s Citicorp
Consumer Forum Not Meant for Contract Disputes Without Privity: Supreme Court Slams NCDRC Over ‘Presumptive Liability’
