In a significant ruling, the District Consumer Disputes Redressal Commission, Shimla, has directed Flipkart Internet Pvt. Ltd. and E-Kart Logistics to jointly compensate a customer, Parav Sharma, for delivering damaged goods and failing to process a return request. The case, numbered 76/2022, was decided on June 13, 2024, by a bench comprising Dr. Baldev Singh
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