In a recent ruling by the Consumer Disputes Redressal Forum in Ernakulam, plaintiffs Ratheesh B. and Dhanesh B., residents of Aroor, Cherthala, emerged victorious in their legal battle against Matrimony.com Limited. The complaint, filed under Section 12 of the Consumer Protection Act, 1986, alleged that despite full payment, Matrimony.com failed to deliver a video album
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