Insurance Ombudsman Can Grant Compensation, But Cannot Direct Insurers on Policy Terms: Kerala High Court

In a significant ruling, the Kerala High Court has clarified the limits of the Insurance Ombudsman’s powers, stating that the Ombudsman does not have the authority to direct insurance companies to issue policies at specific premium rates. This decision came in the case of N.S. Gopakumar v. The Oriental Insurance Company Ltd. (WA No. 1349

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