Consumer Court Orders Refund for Waitlisted Passenger, Rebukes IRCTC and North-Eastern Railway for Service Lapses

In a legal victory, the District Consumer Disputes Redressal Commission-VI, New Delhi, ruled in favor of consumer Sandeep Kumar Mishra in a case against Indian Railway Catering and Tourism Corporation Ltd. (IRCTC) and CCM/NER Railway North Eastern Railway. The case, registered, involved allegations of deficiency in service and undue delay in refund processing. Sandeep Kumar

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