Consumer Court Orders Amazon and Seller to Refund Customer, Pay Compensation for Defective Product

In a significant ruling, the District Consumer Disputes Redressal Forum, Malappuram has ordered e-commerce giant Amazon India and seller Appario Retail Pvt Ltd to refund a customer for a defective product and pay compensation for deficiency in service and unfair trade practices. Case Background The case (Complaint Case No. CC/493/2023) was filed by Bineesh A,

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