Consumer Court Orders to Refund Customer for Missing Items and Pay Compensation

In a significant ruling, the District Consumer Disputes Redressal Commission-II, U.T. Chandigarh, has directed, a digital commerce initiative of Reliance Retail, to refund a customer for undelivered items and pay compensation for mental agony and harassment. The case, Consumer Complaint No. 520 of 2022, was decided on May 1, 2024, by the bench comprising

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