In a recent ruling, the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, has sided with the consumer, Punit Jain, in a case involving the downgrading of a train ticket by Chandigarh Railways and Indian Railways Catering and Tourism Corporation (IRCTC). Punit Jain had filed a consumer complaint against Chandigarh Railways and IRCTC, alleging that his
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