Consumer Court Holds OYO Rooms And Goibibo Liable For Deficiency In Service, Orders To Pay Rs. 1 Lakh Each Compensation

In a recent ruling by the District Consumer Disputes Redressal Commission: North-East, the hospitality giants, OYO Rooms Ltd. and GOIBIBO Group Pvt. Ltd., faced legal repercussions for denying accommodation to a consumer who had a confirmed booking. The case was filed by Mrs. Anupama Kasana and her family against the two companies. The Commission, comprising

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