Consumer Court Holds Manufacturer and Retailer Jointly Responsible for Mobile Phone Service Failures

In a significant consumer protection ruling, the Consumer Disputes Redressal Forum in Ernakulam has delivered a judgment favoring a consumer who faced issues with a mobile phone purchase. The case involved Shihab, a resident of Aluva, who purchased a Nokia 110 DS from Sahayee Mobile, an outlet of HMD Mobile Pvt Ltd. The complainant, Shihab,

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