Consumer Court Holds Digital TV Service Provider Liable for Deficiency in Service Over Disconnection Despite Payment of Subscription

In a recent legal development, the Consumer Disputes Redressal Commission in Kozhikode, India, has ruled in favor of a disgruntled television subscriber, Smt. Vasantha P, against Asianet Satellite Communication Ltd., a digital TV service provider. The judgment, delivered on September 13, 2023, highlights the importance of consumer protection laws and the responsibility of service providers

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