The Supreme Court of India, in a judgment delivered on November 13, 2025, held that a company purchasing software to automate its business processes with the objective of maximizing profits is not a “consumer” as defined under Section 2(1)(d) of the Consumer Protection Act, 1986. The bench, comprising Justice J. B. Pardiwala and Justice Manoj
Company Buying Software to Automate Processes for Profit is Not a ‘Consumer’ Under 1986 Act: Supreme Court
