Air India Ordered to Pay Compensation for Deficient Business Class Service

In a recent ruling by the District Consumer Disputes Redressal Commission-I, U.T. Chandigarh, M/s Air India Ltd. has been ordered to compensate passengers for providing deficient services during a flight from New York to Delhi.  The complaint, filed under Section 34 of the Consumer Protection Act 2019, highlighted the distressing experience faced by the complainants

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