In a significant decision reinforcing consumer rights, the Consumer Disputes Redressal Commission, Thrissur, has ruled in favor of Sunil Kumar, a resident of Thrissur, Kerala, who had filed a complaint against Nokia Mobile Company Ltd. and its authorized dealer Kannan’s Digital Trends for selling a defective mobile phone and failing to provide effective redressal. The
A Dealer Cannot Treat a Consumer as a ‘Cash Cow’: Consumer Court Holds Nokia and Dealer Liable for Defective Mobile Phone
